Shipping policy

Shipping Policy:

Dispatch Time: Orders will be processed and dispatched within 24 hours business days of payment confirmation.

Delivery Time: Enjoy worldwide shipping within 4 to 12 days, absolutely free of cost.

Please note that delivery times are approximate and may vary depending on factors such as customs processing, postal service delays, and unforeseen circumstances.

Shipping Method: We offer standard free shipping for all orders, and a tracking number will be provided once your order has been dispatched.

Order Tracking: Once your order has been dispatched, you will receive a tracking number via email, allowing you to track your package's journey until it reaches its destination.

Incomplete or Incorrect Addresses: Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order or a refund if necessary.

Customs and Import Taxes: Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

Contact Us: If you have any questions or concerns about our shipping policy, please contact us at support@trenzaimart.com.